Privacy Policy for ohjuclub.com
1. Introduction
At ohjuclub.com (“we”, “our”, “us”), we recognize the importance of protecting your personal data and are fully committed to safeguarding your privacy. This Privacy Policy outlines the manner in which your personal information is collected, used, stored, and shared in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are dedicated to maintaining transparency and providing you with control over your personal data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who interact with ohjuclub.com (the “Website”). As the data controller, ohjuclub.com is responsible for determining the purposes and means of processing your personal data. For questions about data practices, please contact us at [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data to provide, maintain, and improve our services:
– Usage Data: Includes information about your interactions with the Website, such as your IP address, browser type, browsing patterns, pages viewed, session times, and referring URLs.
– Account Data: Information you voluntarily provide when creating an account, such as full name, residential address, email address, and phone number.
– Profile Data: Includes preferences, purchase history, saved items, feedback, and behavioural data related to your use of the Website.
– Communication Data: Records of your interactions with us, such as email correspondence, support requests, chat histories, and feedback submissions.
– Technical Data: Details about the device and operating system used to access the Website, browser settings, language preferences, and system diagnostics.
– Transaction Data: Includes billing and payment details, delivery addresses, order history, and financial transaction identifiers.
– Preference Data: Information concerning your communication preferences, consent to receive marketing, and interest in specific products or services.
4. Legal Bases for Processing
We process your personal data in accordance with the following legal bases, as permitted by applicable data protection laws:
– Performance of a Contract: When data is necessary to fulfill our contractual obligations to you or to take pre-contractual steps at your request.
– Consent: When you have explicitly consented to processing, such as opting into communications or accepting cookies.
– Legitimate Interests: To fulfill legitimate business purposes, provided these are not overridden by your rights (e.g., to improve the Website’s functionality, prevent fraud, ensure network security).
– Legal Obligation: When required to comply with applicable legal obligations, regulatory requirements, or law enforcement requests.
5. Your Rights
As a user, you have the following rights regarding your personal data under GDPR and CCPA (as applicable):
– Right of Access: Obtain confirmation as to whether we process your personal data and request a copy of your data.
– Right to Rectification: Request corrections to inaccurate or incomplete personal data.
– Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
– Right to Restrict Processing: Request temporary limitation of processing where you contest the accuracy or legality.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: Object to processing on grounds of legitimate interest or direct marketing.
– Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.
Requests to exercise any of these rights may be submitted to [email protected]. We will respond in accordance with applicable legal timeframes.
6. Security Measures
We implement robust organizational and technical measures to protect your data, including:
– Secure encryption protocols for data transmission
– Role-based access controls and secure authentication practices
– Regular security monitoring and incident detection
– Encrypted storage and data backups
– Ongoing staff training on privacy and data protection
While we strive to protect your information, please note that no method of transmission over the internet is entirely secure.
7. International Transfers
Where your information is transferred outside the European Economic Area (EEA) or California, such data transfers are conducted in compliance with applicable regulations, using Standard Contractual Clauses or other appropriate safeguards approved under GDPR. For U.S and other non-EEA users, data may be processed in regions where data protection laws may differ; in these cases, we take reasonable steps to ensure adequate protection.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes stated in this Policy or as required by law. Retention periods by category:
– Account and Profile Data: Retained for the duration of your account and seven years thereafter for compliance purposes.
– Transaction and Communication Data: Retained for seven years to comply with tax and contractual obligations.
– Usage, Technical, and Preference Data: Retained for three years to support analysis and service enhancement initiatives.
Where data is no longer required, it will be securely deleted or anonymized.
9. Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance user experience:
– Essential Cookies: Necessary for core site functionality and security features.
– Functional Cookies: Enable personalization and remember preferences.
– Analytics Cookies: Collect aggregated data on Website usage to improve performance.
– Performance Cookies: Monitor system diagnostics and user flow for optimization.
Third-party cookies may also be used for analytics and advertising purposes, which are subject to their respective privacy policies.
10. Cookie Management and Compliance
Upon first visit to ohjuclub.com, you are presented with a cookie banner allowing you to accept or manage your cookie preferences. You can also modify your consent settings at any time by accessing your browser settings or our Cookie Settings panel.
Under GDPR and CCPA, you have the right to opt out of non-essential cookies, including analytics and marketing cookies.
11. Special Protections for Children Under 13
We do not knowingly collect or solicit personal information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [email protected]. Any data collected inadvertently from children under 13 will be promptly deleted.
12. Policy Updates and User Notifications
We may amend this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any substantial changes will be communicated via the Website and, where appropriate, through direct communication channels. Continued use of our services after changes signifies agreement with the revised policy.
13. Contact Information
Should you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact our Data Protection team at:
Email: [email protected]
At ohjuclub.com, your privacy matters. We are committed to upholding the highest standards of data protection and will continue to implement practices that ensure your information remains safe and secure. For any privacy-related inquiries or disputes, please reach out to us directly.